I'm moving house - why should I store with you?

If you're selling your home, clearing out some of your possessions first   will make it less cluttered and more attractive to buyers. If you're in a chain that's got held up then you can store everything with us for as long as it takes - your   storage can be for as little as a month, and we only require 24 hours notice to vacate. We can also recommend local   removal firms. And remember, we're always checking prices locally so we can offer you the best possible deal on removal storage.

What exactly can I store?

As long as it's not illegal, dangerous, highly inflammable, perishable, precious or alive you can store it.

How much will it cost?

You might be surprised at just how affordable our self storage solutions are. We're also constantly checking our prices to make sure you always get the most cost-effective storage locally. Furthermore, the are ways in which you can save money, such as prepayment options.

How do I know someone won't tamper with or steal my possessions?

When you rent with us, your unit will be securely padlocked and only you will have the key. Even we don't have access to your storage space. Other security measures include Alarms and P.E beams, nightly patrols and   monitored 24 hour CCTV and extensive staff presence are just to name a few.  

What about insurance?

For extra peace of mind, we offer flexible low cost insurance specially tailored to self storage.

Do you offer any other services?

We provide all the essentials and useful extras you could need for your self storage unit. Free trolley use, fork lift and pallet facilities available. There are also fax and photocopying   avalable.

Why should I store with you when I can use a friend's attic or our garage for free?

Even friends (and the space they can offer) have their limits. Can you be sure everything is 100% safe and accessible? And how secure, clean and dry is your garage? Will everything fit in? (How about your car?!)

What's the minimum / maximum amount of time I can store for?

The minimum time is as little as one month, and the maximum is as long as you want. The notice period you give us can be as little as 24 hours - so you'll never have to pay for storage time you don't need.

What do you mean by 24 hour self storage?

Put simply, you can access your storage unit whenever you want, as often as you want. Our facility offers 24 hour access self storage, You can add to, take away from or just check up on your storage at a time to suit you - unlike some storage companies, we offer free, unlimited access.

What if I rent the wrong room size?

In this instance you can simply rebook and move to the correct room size. Or, if the right size isn't available, you can take an additional room.

I'm not sure how everything should be packed - can you help?

Our trained, friendly staff are there to give you all the help and advice you need. We also stock a full range of packing materials suitable for all kinds of storage solutions.

I might need less / more space in the future. Is this a problem?

Of course not. You can easily decrease or increase the space you rent - so you'll always have enough space, but never end up paying for too much space.

Storage & Packing Tips

	Make a list of what you intend to store, especially larger or unusual shaped items. Note items that can fold down or be taken apart to make more space i.e. beds. This will help you get the best possible quote and enough packing materials.
	Calculate the value of what you have to store and arrange insurance cover. This can be done in store
	Label all boxes clearly to help when retrieving goods from your unit and unpacking.
	Allow large and heavy items to form the base of the storage room with lighter items at the top.
	Use chest of drawers and wardrobes to store boxes and paper work giving you extra room. Position items that you will need frequent access to at the front of the unit.
	Cover all furniture with dust sheets and remember to wrap table and chair legs to avoid scratching.
	Store heavy items in smaller boxes to make for easy lifting. Store china and breakables in stronger cardboard and plastic boxes packing with bubble wrap or tissue paper.
	Make sure that fridges and freezers are fully defrosted to prevent water damage and where possible leave the doors open to allow ventilation.
	Clean all garden furniture before storing and make sure that your lawnmower is drained of petrol.
	Purchase a padlock to secure your unit (available in store). If there will be more than one person accessing the unit (store will need notification of this) consider a combination padlock.

I'm moving house, what tips can you give me?

	One month to go...
	Ring around for quotes from removal firms and appoint one. Make sure they're properly insured and establish exactly what they're prepared to do. We can recommend reputable local removal whom our customers regularly use and trust
	Order your packing materials. Remember, if you buy a storage pack from us, we'll deliver it to you free of charge.
	Start packing any non-essential items such as out-of-season clothing, together with your best china, glassware and ornaments. Mark the contents clearly.
	Clear out the loft. Pack as many items as you can from your garage and shed.
	Let everyone know that you're changing address.
	Arrange to have post re-directed to your new address - there's always someone you'll overlook when you send out your change-of-address notes!
	Keep all correspondence from your Estate Agent, your Solicitor and the removals company safely together for easy reference.
	Contact your insurance company to arrange transfer of your home and contents insurance on the move day. Your buildings insurance should already be in place on the day you move in.
	Two weeks to go...
	Start running down food stocks in your freezer.
	Continue to pack any items you won't need before the move.
	Arrange for someone to look after your children and pets during the move.
	Contact the gas, electric, telephone and water companies to inform them of the impending move.
	One week to go...
	Double-check the booking you've made with your removal firm.
	Keep your vacuum cleaner, dusters, polish, etc., unpacked for that last once-over.
	Cancel newspapers, milk and window cleaning and settle any bills you may have overlooked.
	The day before...
	Prepare your moving day 'survival kit' containing a kettle, mugs, tea, coffee, milk, sugar, teaspoons, sandwiches, snacks, biscuits, crisps, fruit, washing-up liquid, tea towels and a hand towel (not forgetting the all important toilet roll!).
	Pack all your valuables such as jewellery together and carry them securely with you.
	Keep the file containing all valuable documents relating to the move with you at all times in case you need to refer to them.
	Advise the telephone company of the time you want your telephone disconnecting (or the number transferring, if you're keeping it).
	Defrost the freezer and fridge (if you intend to transport the freezer and its contents intact, put it on fast-freeze overnight).
	Make a list of useful telephone numbers for the new occupiers of your home, plus instructions for operating any appliances, central heating, etc.
	Make sure you have cash available for the unforeseen circumstances and for tipping your removal men.
	Telephone your insurance company to double-check that your new contents cover will be in force on the morning of the move.